Your renewal date stops overstating
If you had scheduled a cancellation, the portal could still show your subscription as renewing. It now records that the cancellation is pending, so what you see is what will actually happen on your billing date.
A failed AI connection stops calling itself a disconnection
When we could not read the connection state between an agent and your instance, the portal used to report that you were disconnected. That was wrong and it sent people off to reconnect something that was never unlinked. It now reports a temporary problem and tells you to retry, because that is what it is.
Plan catalog corrections
- CRM is free. It was listed as a paid add-on. It is not.
- HexScale includes 5 sites, which the catalog had understated.
Behind the scenes
Our team got a single overview of every site we run: status, traffic, billing, AI usage, and a triage strip that surfaces anything that needs attention. You will never log into it, but it is the reason we tend to reach out about a problem before you notice one.
One detail worth stating, because it is a policy and not an accident: a number that cannot be computed is shown as absent, never as a zero. We would rather admit we do not know than hand our own team a confident wrong figure about your site.