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Scam emails don’t have typos anymore

The FBI’s new warning, and the fixes that do not depend on spotting anything
October 22, 2026 by
HexClad Team

For years, the advice was simple: look for the typo. Scam emails gave themselves away with clumsy grammar, odd spelling and phrasing no real company would use. On October 16, 2026, the FBI and the Cybersecurity and Infrastructure Security Agency (CISA) put out a joint warning that ends that advice. Attackers now use AI to write phishing emails and texts in clean, natural language, with no mistakes to catch.

The alert was aimed at election offices and campaigns ahead of the midterms. But nothing in it is unique to elections. The same tricks work on any business with an inbox, a bank account and a team that wants to be helpful. Here is what the FBI said, why spotting errors no longer works, and the fixes that actually hold up, most of which take an afternoon.

The short version
  • The FBI and CISA say AI now lets scammers write error-free phishing in any language, run bigger campaigns, and fake voices and video of real people.
  • Training your team to hunt for typos no longer works. In a 2024 study, fully AI-written phishing emails got 54% of people to click, the same as emails written by human experts.
  • The fixes that hold up do not depend on spotting anything: phishing-resistant sign-in for email, a rule that every money or password request gets confirmed on a second channel, and banners that flag outside email.

What the FBI said

The public service announcement, number I-101626-PSA, is titled "Cyber Threat Actors Use a Variety of Techniques to Target Election and Campaign Officials." It is addressed to election officials, candidates and political groups, and also to the general public and to organizations in general (FBI and CISA).

It names four threats. Classic phishing, using email addresses that are nearly identical to real ones. Smishing, which is phishing by text message. AI-written messages. And deepfakes, meaning fake video and audio of real people made with AI. Election officials, the alert notes, saw a surge in phishing attempts over the last two election cycles.

One detail stands out. The FBI does not call the technology "AI" in this alert. It uses the term "super intelligence," or SI, and says SI tools let attackers write "in native languages and common vernacular," removing the spelling and grammar errors that used to flag a scam. It also says attackers use these tools in a "continuous learning process" to keep improving their automated emails.

The FBI is not asking people to look harder. It is saying there is nothing left to see.

Why the typo test is dead

This is not just a warning on paper. Researchers have measured it. In 2023, a team including Harvard's Fred Heiding and security expert Bruce Schneier sent test phishing emails to 112 students and presented the results at Black Hat. Emails written by ChatGPT alone did reasonably well, but a method designed by human experts still did better.

A year later the gap was gone. In a follow-up study, published in November 2024, the same group built a tool that researched each target online and wrote a personal email with no human help. Here is how often people clicked:

Click rates by who wrote the phishing email (101 people)
Generic phishing email (control group)12%
Written by human experts54%
Fully written by AI, no human help54%
Written by AI, then polished by a human56%
Source: Heiding, Lermen, Kao, Schneier and Vishwanath, arXiv:2412.00586 (Nov 2024). A small study, but the direction is clear.

The authors say the AI emails did "on par with human experts" and 350% better than the generic ones. They also estimate AI can make phishing up to 50 times more profitable for attackers going after large groups, because the research and writing that used to take a skilled person hours now costs almost nothing. That is the real shift. Well-crafted scams used to be rare because they were expensive. Now they are cheap.

54%
Clicked a fully AI-written email
Same rate as emails written by human experts (Heiding et al.).
12%
Clicked a generic phishing email
The old-style scam, with no research or personal touch.
50x
Potential profit increase
The authors' estimate for AI phishing aimed at large audiences (arXiv).

The four tricks, and what they look like at a small business

The FBI alert describes each threat in general terms. Here is how each one tends to show up in an ordinary business, and the control that stops it without anyone needing to spot a clue.

TrickWhat the FBI saysHow it shows up at workWhat stops it
Look-alike emailMessages from addresses nearly identical to real onesA "vendor" emails new bank details for an invoiceCall the vendor at a number you already have
SmishingUp over the past year, including through encrypted chat appsA text or WhatsApp from "the owner" asking for gift cardsA team rule: no money moves on a text alone
AI-written phishingNative language, no errors, larger campaignsA perfect "password expiring" email from Microsoft 365Phishing-resistant sign-in, so a stolen password is useless
DeepfakesFake video and audio of real peopleA voice call that sounds like your partner or a clientA callback, or a code word only your team knows
Threat descriptions from the FBI/CISA alert. Examples and fixes are ours.

Notice the pattern in the last column. Every fix works even if the message is flawless. That is the whole point. If your defense depends on a person noticing something is off, AI has already beaten it.

Where the money goes

For businesses, the most expensive version of all this is business email compromise, or BEC. That is when a scammer poses as a boss, coworker or vendor by email and talks someone into wiring money or changing payment details. According to the FBI's Internet Crime Complaint Center figures for 2025, as reported by Insurance Business, BEC cost corporate victims just over $3 billion, across 24,768 reported incidents.

$3B+
Lost to business email compromise in 2025
Reported to the FBI by businesses (Insurance Business).
24,768
BEC incidents reported
And those are only the ones victims reported.

BEC is exactly the kind of scam AI makes easier. The old giveaway was a "CEO" email that did not sound like the CEO. A tool that can read the CEO's LinkedIn posts and write in their voice removes that tell. A cloned voice on the phone removes the next one.

If one email can move money in your business, that is the weak spot, no matter how good the email is.

Not all sign-in protection is equal

The FBI's first recommendation is "phishing-resistant multi-factor authentication," especially for email. Multi-factor authentication, or MFA, means you need something besides a password to log in, like a code or a tap on your phone. Many small businesses already have some form of it. The catch is that most common forms can still be phished.

Here is why. A fake login page can ask for your password and your six-digit code at the same time, then pass both straight to the real site. CISA's fact sheet on phishing-resistant MFA ranks the options from strongest to weakest:

Sign-in methodCan a fake page steal it?CISA's take
Passkeys or security keys (FIDO/WebAuthn)No"The gold standard." The key only works on the real site.
Authenticator app code, or push with number matchingYesBest option for small businesses that cannot switch to passkeys yet
Push approval without number matchingYesOpen to "push bombing," where attackers spam prompts until someone taps Accept
Text message or voice codeYesLast resort. Also open to SIM swaps, where a scammer takes over your phone number
Source: CISA, "Implementing Phishing-Resistant MFA" (Oct 2022).

Passkeys work differently. Your phone or laptop holds a secret that only answers the real website, so a look-alike page gets nothing. CISA notes that "most hosted mail and SSO systems support FIDO," which includes Google Workspace and Microsoft 365, and suggests starting with email because that is where the valuable data is. It also says to start with the people attackers want most, like whoever handles payments, payroll or admin access.

What to do this month

These steps come from the FBI's list of recommendations and CISA's guidance, trimmed to what a small team can actually finish. None of them depends on spotting a bad email.

Six fixes that do not depend on spotting anything
01
Turn on passkeys or security keys for email
Start with the owner and whoever pays bills or runs payroll. Google Workspace and Microsoft 365 both support passkeys. If you cannot switch yet, at least turn on number matching for push prompts and move off text-message codes.
02
Make a second-channel rule for money and passwords
Any request to send money, change bank details, buy gift cards or share a password gets confirmed by calling a number you already have, not one in the message. Write it down and tell every employee it applies to you too.
03
Add an "external sender" banner
Both Google Workspace and Microsoft 365 can tag every email from outside your company. It takes minutes, and it makes a fake "boss" email from outside stand out.
04
Lock down your domain with SPF and DKIM
These are settings on your domain that tell other mail servers which senders are really you. They make it harder for scammers to send email that looks like it came from your address. Your website or email provider can set them up.
05
Give people an easy way to report
Set up one place, like a shared address or a button, where staff forward anything odd. Thank people for false alarms. A team that reports quickly is worth more than one that never makes mistakes.
06
Agree on a code word for urgent calls
For voice or video requests involving money, pick a word only your team knows. A deepfake can copy a voice. It cannot know the word.

The FBI's list also covers the basics that keep everything else working: strong, unique passphrases for every account, updated software and antivirus, blocking email attachments that contain programs, and giving each person only the access their job needs (FBI/CISA).

If you get hit

Speed matters most when money has moved. The FBI asks victims to report to their local FBI field office or to the Internet Crime Complaint Center (IC3). It also recommends forcing password changes on any affected account after a breach, and writing down what happened and how you fixed it.

The first hour after a scam payment
STEP 1
Call your bank
Ask them to recall or freeze the transfer. The sooner, the better the odds.
STEP 2
Report it
File at ic3.gov and contact your local FBI field office.
STEP 3
Lock accounts
Change passphrases on every affected account and sign out all sessions.
STEP 4
Write it down
What happened, when, who was involved, and what you changed.
Reporting steps from the FBI/CISA alert. Calling the bank first is standard practice for wire fraud.

Where this leaves us

The FBI's alert is short, and it has no new statistics. Its importance is in what it admits. The cheapest defense we ever taught people, squinting at an email for mistakes, does not work anymore. AI writes better than most scammers ever did, and it never gets tired.

The good news is that the defenses that still work are not complicated. They just move the burden off people's eyes and onto the process. A passkey that will not log in to a fake site. A phone call before money moves. A banner on every outside email. Set those up once, and the next perfect scam email has nowhere to go.

Not sure how your email and payment process would hold up against a perfect scam?
We help small businesses set up passkeys, email protections like SPF and DKIM, and simple payment rules that stop AI-written phishing.

Sources